Privacy Policy

This Privacy Policy explains how Open Lens 28 processes personal data in connection with its website and product photography services for small brands. It applies to inquiries, bookings, studio and on-location sessions in İsmayıllı, proof gallery review, editing, and file delivery.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data Category

Data We Collect

We may collect contact details, inquiry content, booking information, project preferences, product counts, shot list details, reference materials, payment-related records, communication history, proof gallery selections, and file delivery preferences. We may also process technical data such as device and browser information, log data, and basic usage data from the website.

The categories collected depend on the inquiry, booking, and delivery steps used.
Collection Source

How We Collect Data

We receive data when a user submits a contact form, sends an email, calls, joins a planning call, shares product details, approves a sample setup, reviews a proof gallery, or completes payment arrangements. Some technical data is generated automatically when the website is used.

Most information comes directly from the person making the inquiry or booking.
Cookie Type

Cookies We Use

We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.

Cookie use is limited to standard operational and analytics functions.
User Control

Cookie Controls

Users may manage cookies through their browser controls and, where available, site-level preferences. Disabling some cookies may affect form handling, session continuity, or basic site functionality.

Browser settings can limit or block non-essential cookies.

How We Use Data

We use personal data to respond to inquiries, review product counts and usage needs, prepare quotes and delivery plans, coordinate shot lists and sample setups, carry out photography production, manage proof gallery review, edit selected files, deliver final materials, process payments, maintain records, improve website performance, and meet legal obligations.

Processing is limited to business operations and service delivery.

Service Providers

We may share personal data with payment processors, hosting and website support providers, communication tools, file delivery services, and other operational vendors that help us run the business. These parties may process data on our instructions and are expected to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their tasks.
User Rights

Your Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify the request and to confirm that the request is being made by the relevant person or an authorized representative.

Requests may require identity verification before we act on them.
Data Retention

Retention

We keep personal data only for as long as needed to handle inquiries, manage bookings, complete photography work, deliver files, maintain business records, resolve disputes, and meet legal, accounting, or security requirements. When data is no longer needed, we delete it or anonymize it where appropriate.

Retention depends on the purpose for which the data was collected and any legal recordkeeping duty.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time. The revised version will apply once posted on the website, unless a different effective date is stated. Where changes are material, we will use a reasonable method to draw attention to them.

The policy may be revised when our practices, services, or legal obligations change.
Privacy Office

Contact Information

Privacy email
Privacy phone
+994 50 031 26 28
Mailing address
11, Mübariz Orucov Küçəsi, İsmayıllı, AZ
Privacy contact